BSBCMM511 – Communicate with influence

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.

The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Identify communication requirements

2. Negotiate to achieve agreed outcome

3. Participate in and lead meetings

4. Make presentations

TGA Link: https://training.gov.au/Training/Details/BSBCMM511

BSBCRT511 – Develop critical thinking in others

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.

The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Assess individual and team critical and creative thinking skills

2. Establish an environment that encourages the application of critical and creative thinking

3. Monitor and improve thinking practices

TGA Link: https://training.gov.au/Training/Details/BSBCRT511

BSBLDR523 – Lead and manage effective workplace relationships

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Establish effective workplace relationship processes

2. Manage effective workplace relationships

3. Review management of workplace relationships

TGA Link: https://training.gov.au/Training/Details/BSBLDR523

BSBOPS502 – Manage business operational plans

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.

The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Establish operational plan

2. Manage resource acquisition

3. Monitor and review operational performance

TGA Link: https://training.gov.au/Training/Details/BSBOPS502

BSBPEF502 – Develop and use emotional intelligence

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Prepare to develop emotional intelligence

2. Develop emotional intelligence

3. Promote development of emotional intelligence in others

TGA Link: https://training.gov.au/Training/Details/BSBPEF502

BSBTWK502 – Manage team effectiveness

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Elements:

1. Establish team performance plan

2. Develop and facilitate team cohesion

3. Facilitate teamwork

4. Liaise with stakeholders

TGA Link: https://training.gov.au/Training/Details/BSBTWK502

BSBTWK503 – Manage meetings

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

The unit applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace. These individuals may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Prepare for meetings

2. Conduct meetings

3. Follow up meetings

TGA Link: https://training.gov.au/Training/Details/BSBTWK503

BSBFIN501 – Manage budgets and financial plans

This unit describes the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes.

The unit applies to managers in a wide range of organisations and sectors who have responsibility for the effective use of financial resources within work teams. They are responsible for ensuring that financial resources are managed in line with the financial objectives of the team and organisation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Plan financial management approaches

2. Implement and monitor financial management plans

3. Review and evaluate financial management plans

TGA Link: https://training.gov.au/Training/Details/BSBFIN501

BSBOPS501 – Manage business resources

This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage.

The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Analyse resource requirements

2. Develop resource plans

3. Allocate resources

4. Review and report on resource usage

TGA Link: https://training.gov.au/Training/Details/BSBOPS501

BSBSUS511 – Develop workplace policies and procedures for sustainability

This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.

The unit applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces. These individuals also engage with a range of relevant stakeholders and specialists.

‘Sustainability’ in this unit refers to a broad approach that focuses on the minimisation of an organisation’s social, economic and environmental impact, as well as proactive value creation in these areas.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Prepare workplace sustainability policies

2. Implement workplace sustainability policies

3. Review implementation of workplace sustainability policies

TGA Link: https://training.gov.au/Training/Details/BSBSUS511

BSBXCM501 – Lead communication in the workplace

This unit describes the skills and knowledge required to lead communication in the workplace within any industry.

This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Establish communication protocols

2. Coordinate effective communication

3. Present and negotiate persuasively

4. Review communication practices

TGA Link: https://training.gov.au/Training/Details/BSBXCM501

BSBLDR522 – Manage people performance

This unit describes the skills and knowledge required to manage the performance of staff that are direct reports.

The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Allocate work

2. Assess performance

3. Provide feedback

4. Manage follow up

TGA Link: https://training.gov.au/Training/Details/BSBLDR522