BSB50420
Diploma of Leadership and Management
This qualification covers knowledge and skills for leadership and management roles across various industry contexts. Individuals at this level typically plan, organise, implement and monitor work activities for themselves and others.
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Course Overview
- Diploma of Leadership and Management
- Who Should Enrol?
- Course Fee Options
- Career Pathways
- Entry Requirements
- Course Delivery
- Duration
- Units of Competency
- Course Trainer
- Assessment Methods
- Recognition of Prior Learning (RPL)
The BSB50420 Diploma of Leadership and Management is designed to support the development of practical leadership capabilities and operational management skills. It equips learners with the tools to lead teams, manage performance, and contribute to achieving organisational objectives.
This course is suitable for individuals who:
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Are currently in or aspiring to take on leadership or supervisory roles
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Want to enhance their skills in managing people and processes
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Seek to develop their decision-making, communication, and team leadership capabilities
Discounted Payment Plan – 4 Instalments of $550 AUD
We encourage students to take advantage of our flexible and discounted payment plan. This option allows you to pay in 4 easy instalments of $550 AUD, helping you manage your finances while receiving a reduced total course fee.
Pay-per-Competency – $185.00 AUD per competency
An alternative option for students who prefer to pay as they progress through each competency. This approach offers greater flexibility for budgeting and pacing your studies.
All payments must be made via direct debit to the following account:
Bank Name: Commonwealth Bank of Australia
Account Name: ATC College Account
BSB: 067873
Account Number: 13900335
Graduates of this qualification may work in roles such as:
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Team Leader
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Supervisor
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Operations Coordinator
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Department Manager
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Business Unit Leader
Note: Employment outcomes are not guaranteed and depend on the individual’s background, experience, and local job market conditions.
To enrol in this course, it is a requirement that learners should:
- Be at least 16+ years old (if under 18, you must have permission from a parent or guardian.)
- Have completed Year 10 or equivalent, or possess relevant work experience.
- Hold or be willing to apply for a Unique Student Identifier (USI).
- Demonstrate suitable English language, literacy, numeracy, and digital skills (LLND assessment required before enrolment).
- Have access to a suitable learning environment, a computer with internet, and any devices needed for online components.
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Have some vocational experience or exposure to workplace leadership responsibilities (preferred but not required).
Australasian Training College offers flexible delivery options which may include:
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Online
- Virtual
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Blended learning (online and face-to-face)
Delivery mode may vary depending on availability and learner needs. You can study at your own pace, with regular trainer support sessions.
The standard course duration is 12 months, with flexibility based on prior learning, experience, and pace of study.
This qualification includes 12 units:
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6 core units
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6 elective units
A full list of current units and elective offerings is available in the course brochure or upon request.
Dr. Terry O’Hanlon-Rose
“When learning is practical, purposeful, and grounded in real-world application, it becomes the bridge between potential and achievement.”
– Dr. Terry O’Hanlon-Rose
Having spent over 43 years working in education, leadership, and business, I am driven by a passion for building practical learning environments that produce confident, capable professionals. My career has included senior executive roles across training, manufacturing, membership organisations and governance. I’ve also worked closely with education boards and represented Australia in international trade and education missions, always with the goal of building stronger pathways between education and the workforce.
My academic background includes qualifications in education, leadership, information technology and business, resulting in being awarded fellowships from the Australian College of Educators and the Business Educators’ Association of Queensland. My research focused on vocational education, transnational learning, and employment-based training models. I believe strongly in empowering learners to think critically, take initiative, and build skills they can apply immediately in the workplace.
Assessment tasks may include:
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Written assignments and reports
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Projects and case studies
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Workplace or simulated workplace scenarios
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Oral presentations or role plays
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Team-based activities and reflections
All assessments follow the rules of evidence and principles of assessment as required under the Standards for RTOs 2025. Learners must demonstrate that they meet the performance and knowledge evidence requirements for each unit.
RPL and Credit Transfer are available to eligible learners with existing qualifications or relevant experience. Evidence must be provided and assessed according to RTO policy.
Diploma of Leadership and Management – Professional Practice Area Structure
To enhance the learning experience and ensure practical application, the units have been grouped into four thematic Professional Practice Areas. Each Professional Practice Area integrates complementary competencies to develop leadership capability across a broad range of organisational contexts.
Cluster 1: Strategic Communication and Critical Thinking
Units:
- BSBXCM501 – Lead Communication in the Workplace (Elective)
- BSBCRT511 – Develop Critical Thinking in Others (Core)
- BSBCMM511 – Communicate with Influence (Core)
This Professional Practice Area focuses on building advanced communication, reasoning, and influence strategies to drive leadership decision-making and organisational clarity.
Cluster 2: Business Operations and Resource Management
Units:
- BSBOPS501 – Manage Business Resources (Elective)
- BSBFIN501 – Manage Budgets and Financial Plans (Elective)
- BSBOPS502 – Manage Business and Operational Plans (Core)
This Professional Practice Area equips learners with skills to plan, manage, and optimise operations, resources, and budgets aligned with organisational goals.
Cluster 3: Team Leadership and Emotional Intelligence
Units:
- BSBPEF502 – Develop and Use Emotional Intelligence (Core)
- BSBTWK502 – Manage Team Effectiveness (Core)
- BSBLDR523 – Lead and Manage Effective Workplace Relationships (Core)
Focusing on the human side of leadership, this Professional Practice Area supports development in team dynamics, workplace relationships, and emotional intelligence.
Cluster 4: People Performance and Sustainable Practice
Units:
- BSBLDR522 – Manage People Performance (Elective)
- BSBTWK503 – Manage Meetings (Elective)
- BSBSUS511 – Develop Workplace Policies and Procedures for Sustainability (Elective)
This final Professional Practice Area develops learners’ ability to manage individual and team performance, lead structured business functions like meetings, and embed sustainable policies.
COURSE CORE UNITS
BSBCMM511 – Communicate with Influence
This unit describes the skills and knowledge required to communicate persuasively and effectively in professional contexts. It includes presenting ideas, negotiating outcomes, participating in and leading meetings, and delivering presentations to a range of stakeholders including clients, colleagues, and senior decision-makers.
Application of the Unit
This unit applies to individuals in managerial and leadership roles who are required to analyse information, manage unpredictable situations, and influence others in the course of their work. These individuals use initiative, judgement, and strong communication skills to coordinate the work of teams and interact with diverse stakeholders.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
On successful completion of this unit, learners will be able to:
- Identify communication requirements based on audience needs and organisational context
- Negotiate effectively to reach agreed outcomes while maintaining professional relationships
- Participate in and lead meetings with confidence and clarity
- Make structured and engaging presentations tailored to audience and purpose
This unit focuses on building practical communication strategies that support leadership responsibilities. Learner outcomes may vary depending on workplace context and opportunities for practice.
Assessment Methods
Assessment for this unit may include:
- Simulated or real-time negotiations
- Meeting participation and leadership tasks
- Oral presentations with audience feedback
- Communication planning documents
- Case studies and short-answer questions
All assessment tasks are delivered in accordance with the Standards for RTOs 2025, using valid, reliable, and workplace-relevant assessment methods.
BSBCRT511 – Develop Critical Thinking in Others
This unit describes the skills and knowledge required to support the development of critical and creative thinking skills in others within a workplace setting. It focuses on fostering an environment where individuals and teams can build the ability to analyse, evaluate, and generate ideas, enabling more effective decision-making and problem-solving.
Application of the Unit
This unit is intended for individuals who are responsible for leading or coaching others in the workplace. It is particularly relevant to those in supervisory or team leader roles, where encouraging innovation, supporting reflection, and guiding collaborative thinking are key parts of the role.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
On successful completion of this unit, learners will be able to:
- Assess individual and team thinking skills to identify areas for development.
- Create an environment that supports critical and creative thinking, including open communication and feedback.
- Monitor and support improvement of thinking practices in the workplace using feedback and reflection techniques.
This unit supports skill development but does not guarantee changes in workplace culture or individual performance, as outcomes may vary depending on context.
Assessment Methods
Assessment for this unit may include:
- Written reports and reflection tasks
- Case studies and scenario-based questions
- Role plays or group discussions
- Observation of coaching or leadership interactions
- Simulated workplace activities
All assessments follow the principles of assessment and rules of evidence under the 2025 Standards for RTOs.
BSBLDR523 – Lead and Manage Effective Workplace Relationships
This unit describes the skills and knowledge required to establish, manage, and review effective workplace relationships in line with organisational values, goals, and diversity policies. It focuses on supporting productive interactions across teams and departments to foster a positive and collaborative workplace culture.
Application of the Unit
This unit applies to individuals in leadership or management positions who are responsible for creating and maintaining strong interpersonal and professional relationships. These individuals use complex problem-solving and decision-making strategies and exercise sound judgement in a variety of workplace contexts.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
Upon successful completion of this unit, learners will be able to:
- Establish workplace relationship processes that promote open communication and mutual respect
- Manage relationships effectively through conflict resolution, feedback, and active engagement
- Review relationship management practices and recommend improvements based on feedback and outcomes
This unit equips learners with strategies to lead respectful, inclusive, and effective workplace interactions. Results may vary depending on organisational structure and workplace culture.
Assessment Methods
Assessment for this unit may include:
- Workplace relationship strategies and action plans
- Case studies and conflict resolution simulations
- Communication and feedback scenarios
- Reflective journals or written reports
- Observation of role plays or team meetings
All assessments are conducted in line with the Standards for RTOs 2025, ensuring assessments are valid, reliable, fair, and reflective of real-world leadership practices.
BSBOPS502 – Manage Business Operational Plans
This unit describes the skills and knowledge required to develop, implement, and monitor operational plans that support effective workplace practices and contribute to organisational productivity and profitability. It focuses on aligning day-to-day operations with strategic objectives.
Application of the Unit
This unit applies to individuals who manage the work of others and are responsible for translating broader strategic and business plans into operational actions. These individuals are expected to make informed decisions, manage resources, and monitor performance within their area of responsibility.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
Upon successful completion of this unit, learners will be able to:
- Establish an operational plan that aligns with organisational goals and complies with legal and policy requirements
- Manage the acquisition of resources necessary to support operational success
- Monitor and review operational performance, making adjustments to improve efficiency and outcomes
This unit supports practical skills in operational planning and management. Results will depend on workplace context and the scope of responsibility.
Assessment Methods
Assessment for this unit may include:
- Operational plans and planning documents
- Resource management case studies
- Simulated business scenarios
- Performance monitoring tools and reports
- Written tasks and short-answer questions
All assessments are designed and delivered in accordance with the Standards for RTOs 2025, ensuring assessments are valid, fair, and reflective of real workplace responsibilities.
BSBPEF502 – Develop and Use Emotional Intelligence
This unit describes the skills and knowledge required to develop and apply emotional intelligence (EI) to increase personal and interpersonal effectiveness in the workplace. It focuses on improving self-awareness, self-management, social awareness, and relationship management.
Application of the Unit
This unit applies to individuals who lead teams or manage work areas and are required to respond to complex interpersonal dynamics. These individuals are expected to use initiative, judgement, and reflection to adapt their behaviour, support others, and contribute to a positive workplace environment.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
Upon successful completion of this unit, learners will be able to:
- Prepare to develop emotional intelligence, including identifying personal strengths and areas for development
- Develop emotional intelligence by applying techniques that improve self-regulation and social skills
- Promote the development of emotional intelligence in others, supporting team and organisational outcomes
This unit supports learners in applying emotional awareness and empathy in workplace relationships. Outcomes may vary depending on job role and context.
Assessment Methods
Assessment for this unit may include:
- Reflective journals or self-assessment tools
- Case studies and scenario analysis
- Role plays and simulated interactions
- Peer or supervisor feedback (simulated or real workplace)
- Written tasks and short-answer questions
All assessments are conducted in line with the Standards for RTOs 2025, ensuring they are valid, reliable, and workplace-relevant.
BSBTWK502 – Manage Team Effectiveness
This unit describes the skills and knowledge required to lead teams effectively in the workplace and to engage with organisational management to support team performance. It focuses on creating performance plans, fostering team cohesion, facilitating collaboration, and maintaining productive stakeholder relationships.
Application of the Unit
This unit applies to individuals working at a managerial level, responsible for building and leading high-performing teams. These individuals use a range of problem-solving and decision-making strategies and are expected to exercise sound judgement in complex and diverse workplace environments.
Note: There are no licensing, legislative, regulatory, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
Upon successful completion of this unit, learners will be able to:
- Establish a team performance plan aligned with organisational goals
- Develop and facilitate team cohesion through communication and collaboration strategies
- Facilitate effective teamwork, ensuring clear roles, responsibilities, and outcomes
- Liaise with stakeholders to ensure alignment between team and organisational objectives
The unit supports learners in applying leadership strategies within diverse team environments. Actual results may vary depending on workplace structure and dynamics.
Assessment Methods
Assessment for this unit may include:
- Team performance plans and progress reports
- Case studies and scenario-based assessments
- Observation of teamwork and leadership simulations
- Stakeholder communication plans
- Written reflections or short-answer tasks
All assessments are conducted in accordance with the Standards for RTOs 2025, ensuring validity, reliability, and consistency with workplace practices.
COURSE ELECTIVE UNITS
BSBTWK503 – Manage Meetings
This unit describes the skills and knowledge required to manage a range of meetings in a professional context. It covers preparing for meetings, conducting or chairing meetings, recording outcomes, and ensuring appropriate follow-up actions are completed.
Application of the Unit
This unit applies to individuals who are required to organise and lead meetings in the workplace. These individuals may work in a variety of roles and sectors, including senior administrative positions or supervisory roles where managing structured discussions and formal meetings is part of their responsibilities.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
On successful completion of this unit, learners will be able to:
- Prepare for meetings by ensuring agendas, participants, and materials are organised
- Conduct meetings professionally, ensuring participation, time management, and adherence to procedures
- Follow up meetings by documenting minutes, communicating outcomes, and monitoring action items
The skills developed in this unit support effective workplace communication and coordination. Results will depend on the individual’s application of these skills in real or simulated environments.
Assessment Methods
Assessment for this unit may include:
- Meeting agendas and documentation
- Observation of simulated or real meetings
- Written reports and minutes of meetings
- Role plays and case study scenarios
- Short-answer questions or knowledge assessments
All assessments are conducted in accordance with the Standards for RTOs 2025, ensuring fairness, validity, and relevance to industry expectations.
BSBFIN501 – Manage Budgets and Financial Plans
This unit describes the skills and knowledge required to manage financial resources within an organisation or a specific work area. It involves planning, implementing, monitoring, and reviewing financial management processes to ensure they align with organisational objectives.
Application of the Unit
The unit is intended for managers who are responsible for overseeing budgets and ensuring effective use of financial resources. These individuals work across a variety of industries and are accountable for aligning team or departmental financial performance with broader business goals.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
Upon successful completion of this unit, learners will be able to:
- Plan financial management approaches based on organisational and team goals
- Implement and monitor financial plans, including budget controls and expenditure tracking
- Review and evaluate financial performance, identifying variances and recommending improvements
This unit supports the development of financial literacy and decision-making in a workplace context. Actual business outcomes may vary depending on workplace practices and organisational factors.
Assessment Methods
Assessment for this unit may include:
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Budget creation and analysis tasks
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Financial reports and written documentation
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Case studies and scenario-based activities
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Short-answer and multiple-choice questions
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Simulated workplace activities or presentations
BSBOPS501 – Manage Business Resources
This unit describes the skills and knowledge required to effectively manage physical and human resources in line with business strategies and operational plans. It involves identifying resource needs, developing and implementing resource plans, ensuring resources are allocated efficiently, and reviewing usage to support organisational objectives.
Application of the Unit
This unit applies to individuals responsible for planning, allocating, and monitoring resources within an organisation. These roles may include team leaders, supervisors, or managers across various sectors who contribute to achieving defined business goals through effective resource management.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
On successful completion of this unit, learners will be able to:
- Analyse resource requirements to determine what is needed to achieve business goals
- Develop resource plans that align with operational and strategic objectives
- Allocate resources effectively to optimise productivity and meet timelines
- Review and report on resource usage, making recommendations for improvements where necessary
This unit focuses on practical skills in resource planning and monitoring. Outcomes will depend on the learner’s application of these skills in a workplace or simulated context.
Assessment Methods
Assessment tasks for this unit may include:
- Resource planning documents
- Case studies and workplace simulations
- Written reports and short-answer questions
- Observation of resource allocation processes (in simulated or real settings)
- Oral presentations or reflective discussions
All assessments are designed and delivered in accordance with the Standards for RTOs 2025, using valid, reliable, and fair methods of determining competence.
BSBSUS511 – Develop Workplace Policies and Procedures for Sustainability
This unit describes the skills and knowledge required to develop, implement, and review sustainability policies and procedures in the workplace. It focuses on creating strategies that help minimise the organisation’s social, economic, and environmental impact, while also seeking opportunities for positive contributions in these areas.
Application of the Unit
This unit is intended for individuals in managerial or supervisory roles who are responsible for developing and improving workplace policies. These individuals engage with stakeholders and specialists to implement sustainability initiatives aligned with organisational objectives.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
On successful completion of this unit, learners will be able to:
- Prepare sustainability policies that reflect organisational goals and legislative requirements
- Implement workplace sustainability policies, including staff training and stakeholder communication
- Review the effectiveness of implemented policies and make adjustments based on feedback and evaluation
This unit provides learners with foundational skills in workplace sustainability planning. The application of these skills may vary depending on organisational context.
Assessment Methods
Assessment for this unit may include:
- Policy and procedure documentation
- Sustainability action plans
- Case studies and workplace simulations
- Written reports and short-answer questions
- Stakeholder engagement activities
- Evaluation and review reports
All assessment is conducted in line with the Standards for RTOs 2025, ensuring fairness, consistency, and alignment with competency-based training principles.
BSBXCM501 – Lead Communication in the Workplace
This unit describes the skills and knowledge required to lead and manage communication in the workplace across a wide range of industries. It focuses on developing and maintaining effective communication protocols, coordinating internal and external communications, and engaging in persuasive and professional interactions.
Application of the Unit
This unit applies to team leaders, supervisors, and managers who are responsible for guiding workplace communication and influencing others. These individuals are expected to model effective communication practices and ensure consistency across teams and departments.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
Upon successful completion of this unit, learners will be able to:
- Establish communication protocols that support clear and consistent messaging
- Coordinate communication activities across teams or departments
- Present and negotiate persuasively, adapting communication style as needed
- Review and improve communication practices to support organisational objectives
This unit develops leadership-level communication capabilities. Outcomes will vary depending on workplace dynamics and the individual’s role.
Assessment Methods
Assessment for this unit may include:
- Communication plans and protocols
- Role plays or simulated team meetings
- Written reports and reflective tasks
- Case studies and scenario-based assessments
- Oral presentations and persuasive negotiations
All assessments are conducted in line with the Standards for RTOs 2025, using valid and reliable methods that reflect real-world tasks and responsibilities.
BSBLDR522 – Manage People Performance
This unit describes the skills and knowledge required to manage the performance of staff who report directly to the manager. It includes planning and allocating work, monitoring and assessing performance, providing constructive feedback, and managing ongoing performance development.
Application of the Unit
This unit applies to individuals in management roles who are responsible for overseeing the work of others. These individuals are expected to apply structured performance management and development practices in line with organisational goals. It reinforces the connection between individual performance and broader team or organisational success.
Note: There are no licensing, legislative, or certification requirements applicable to this unit at the time of publication.
Learning Outcomes
Upon successful completion of this unit, learners will be able to:
- Allocate work in line with job roles, capability, and organisational requirements
- Assess performance against agreed performance indicators and expectations
- Provide feedback that supports development and recognises achievement
- Manage follow-up actions including performance improvement plans or recognition strategies
This unit supports practical people management skills essential for supervisors and team leaders. Outcomes may vary depending on the work environment and management context.
Assessment Methods
Assessment for this unit may include:
- Work plans and performance documentation
- Performance review scenarios
- Feedback role plays or simulations
- Case studies and short-answer questions
- Written reports or reflective assessments
All assessments are conducted in accordance with the Standards for RTOs 2025, ensuring fairness, validity, and alignment with current industry practices.
Unlock Your Potential with Our Diplomas
The Diploma of Leadership and Management (BSB50420) focuses on developing practical leadership skills such as managing teams, solving problems, and communicating effectively in the workplace. It is suited to individuals who are working towards or currently in roles such as Team Leader, Operations Supervisor, or Frontline Manager.