Date: 4 December 2025
At Australasian Training College (ATC), we are committed to upholding the highest standards of transparency, fairness, and learner support in all our operations.
As part of our ongoing compliance with the Standards for Registered Training Organisations (RTOs) 2015—as enforced by the Australian Skills Quality Authority (ASQA) in 2025—we have updated our key policies to enhance clarity, accessibility, and your rights as a learner.
✅ What’s New?
Effective 4 December 2025, the following policies have been revised and are now live on our website:
- Terms and Conditions
– Clearer fee structures
– Updated refund and resubmission guidelines
– Strengthened alignment with the Australian Consumer Law - Privacy Policy
– Enhanced transparency on how we collect, use, and protect your personal information
– New details on your rights to access or correct your data - Complaints and Appeals Policy
– A fair, timely, and impartial process for raising concerns or appealing assessment decisions
– Easy-to-follow steps and dedicated support
– Fully aligned with 2025 RTO Standards
🔍 Why This Matters
These updates ensure:
- Greater clarity before you enrol
- Stronger protections for your personal information
- Fairer processes if you ever need to raise a concern
- Full compliance with national VET regulatory requirements
📚 Where to Find the Policies
All updated policies are freely accessible on our website:
Terms and Conditions
We encourage all current and prospective learners to review these documents as part of your informed decision-making journey with ATC.
❓ Questions or Support?
If you have any questions about these updates or need assistance understanding your rights and responsibilities, please contact our Compliance Team:
📧 compliance@atcollege.edu.au
📞 1300 846 211
Thank you for being part of the Australasian Training College community. We’re proud to deliver quality training with integrity, accountability, and your best interests at heart.
Australasian Training College (ATC)
Registered Training Organisation | Registration Code 46174
www.atcollege.edu.au