Safeguarding Your Privacy

Our Commitment to Your Privacy

At Australasian Training College, we prioritize your privacy and ensure your data is protected with the utmost care.

Privacy Policy

Effective as of 04 December 2025

Australasian Training College (ATC) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 and the VET Data Policy.

Data Collection Practices

Understanding Our Data Collection Methods

We collect personal information only when necessary, including:

  • Name, contact details, date of birth
  • Educational and employment history
  • USI (Unique Student Identifier)
  • Assessment submissions and academic records

Information is collected via enrolment forms, website inquiries, and direct communication.

How We Use Your Information

Your information is used to:

  • Process your enrolment and deliver training services
  • Issue qualifications and report to NCVER (as required by law)
  • Communicate course updates, compliance notices, or support offers
  • Meet statutory reporting obligations to ASQA and government bodies
  • Gather feedback on the learner experience, including training quality, support services, and overall satisfaction, to improve our programs and services

We do not use your data for direct marketing without your consent.

Your Rights Regarding Personal Data

Disclosure of Information

ATC does not sell, rent, or trade your personal information. We may disclose it only when:

 

  • Required by law (e.g., to ASQA, NCVER, or the Department of Employment)
  • Necessary for training delivery (e.g., to approved third-party assessors under confidentiality agreements)
  • You provide explicit consent

Data Security

We implement industry-standard technical and organisational measures—including encryption, secure servers, and access controls—to protect your data from unauthorised access, loss, or misuse.

Access and Correction

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate, out-of-date, or incomplete data
    To do so, contact our Privacy Officer at: privacy@atcollege.edu.au

Privacy Complaints

If you believe your privacy has been breached:

  • Submit a written complaint to privacy@atcollege.edu.au
  • ATC will respond within 10 business days
  • If unresolved, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC)

Data Retention

Student records are securely retained for 30 years from the date of course completion or withdrawal, as mandated by national VET regulations.

    Cookies and Website Analytics

    Our website uses cookies to improve user experience and analyse traffic. You may disable cookies via your browser settings, though this may limit site functionality. We use anonymised data only and do not track individuals without consent.

      1300 846 211
      For any questions or concerns regarding our privacy policy, please reach out to us via phone.
      Feel free to email us with your privacy-related inquiries.
      Unit 2/189 Granite Street, Geebung Queensland 4034, Australia
      Visit us at our main office for direct assistance.