For direct email inquiries, please contact us at info@atcollege.edu.au.

To help us assist you as efficiently as possible, kindly include the following information in your email:

1. Clear Subject Line
Include the name of the recipient (if known) and the purpose of your message. For example: “Request for Extension – [Unit Name]” or “Enquiry Regarding [Program Name]”.

2. Main Message Content
Clearly state your request or concern. Provide relevant details such as the unit or course name, the reason for your request, important dates, and any other context that may assist in processing your inquiry.

3. Attachments (if applicable)
If your request requires supporting documentation, please attach the necessary forms or evidence. For example, an Assessment Extension Request Form or medical certificate.

4. Salutation and Contact Information
Conclude your email with a courteous closing (e.g., Sincerely, Kind regards), followed by your full name and contact number. This enables us to respond promptly if further clarification is needed.

We appreciate your attention to these details—your cooperation helps us provide you with faster and more effective support.

At Australasian Training College (ATC), we are committed to supporting each student throughout their learning journey. Our qualified team, together with the wider organisation, works to create a learning environment that is practical, supportive, and aligned with industry expectations. To help you succeed in your enrolled program, we have implemented the following support and learning features:

General Support

Trainer/Assessor Support Language, 

The ATC offers one to one support from our trainers/assessors to assist you with your studies.

Literacy, Numeracy, and Digital Skills Support (LLND)

We offer support for students who may need help with language, literacy, numeracy, or digital skills. This includes internal support from trainers, assessors, and referrals to external services where appropriate.

Additional Learning Support

Extra workshops and support sessions may be available outside regular class hours. These are designed to help clarify course content and provide additional guidance when needed.

Health and Wellbeing Support

ATC values your wellbeing. We maintain connections with health and support services to help you maintain both physical and mental wellness during your studies.

General Program Design and Process Support

Work-Ready Courses
All ATC programs are developed in consultation with industry to ensure that the skills and knowledge you gain are relevant and applicable in real-world workplaces.

Clear and Transparent Marketing
Our program information is designed to help you make informed decisions before enrolment. This includes:

• Entry requirements
• Modes of delivery
• Assessment methods
• Education and potential career outcomes
• Program fees and payment options
• Certification and statements of attainment

Enrolment Process

You can enrol easily through our website, via email, or by speaking with a member of our administration team. We’re here to help guide you through the process.

Flexible Payment Options

To make education more accessible, we offer multiple payment arrangements:

• Pay-per-unit before each unit begins
• Structured instalment plans (Payment Plans)

Flexible Course Delivery

ATC offers a range of delivery options to suit different learning styles and personal circumstances:

• On-campus face-to-face learning
• Blended delivery (a mix of face-to-face and online learning)
• Online delivery (virtual sessions and self-paced modules)
• Recognition of Prior Learning (RPL) and/or Credit Transfer

Recognition of Prior Learning and Credit Transfer

We acknowledge prior learning and relevant qualifications. You may apply for:

• RPL for skills and knowledge gained through work or informal learning
• Credit Transfer for formal education previously completed

Assessment Methods

Our assessments are designed to reflect real industry expectations and help reinforce your learning. These may include:

• Written and verbal questions
• Simulated activities based on workplace scenarios
• Practical tasks or work placement (where applicable)